Should we try this

Customers jump the gun taking risks to implement products that are not proven but stated to satisfy their needs. While implementation of such technology solutions my team faced a security issue that was accepted as a bug and was to be fixed in the next release by the vendor. What it meant was in addition to dealing with an unstable product we are also forced to develop workarounds on the same technology to meet customer needs. We are compromising on cost paid for the product and developing work arounds that can be avoided in the first place with a certain degree of lack of expertise. We had no experience during evaluation stage to state that this will happen during implementation.