We are trying to build a subject matter expert directory. It's slow to come along. We assumed we needed a projects search engine, so people could search by the type of project experience they had. We forgot the human part, how things are updated, how willing they are to share, do they have time to share, the role of informal relationships.
Now we are trying to do more departmental sharing sessions (it's part of their KPIs now) eg sharing on their latest projects, what they are working on, any new initiatives, the rationales for policies they are developing etc.
This should help make the expertise more visible in a social way.
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