Experts Are Boring!

We had briefing sessions by our experienced staff but I find they were not helpful. The presenter was not articulate and the flow was not very good. So you have people leaving the room. When you get them to share, you don’t get the results you want. This experienced person knows certain areas are lacking and puts them in his slides, but he is not engaging. Formal sessions are not so suitable. Informal sessions are better with coffee or tea.

From Search to Sharing Sessions

We are trying to build a subject matter expert directory. It's slow to come along. We assumed we needed a projects search engine, so people could search by the type of project experience they had. We forgot the human part, how things are updated, how willing they are to share, do they have time to share, the role of informal relationships.

Now we are trying to do more departmental sharing sessions (it's part of their KPIs now) eg sharing on their latest projects, what they are working on, any new initiatives, the rationales for policies they are developing etc.

This should help make the expertise more visible in a social way.