You do your own work

People don’t want to share hard-earned knowledge. Why should they let you benefit from it?

Maturity and generosity

Older staff more willing to share than younger staff. I asked a younger staff about computer-related stuff but he’s unwilling to share. I don’t know why they’re like that.

Self-Sacrifice

We get info from experienced staff. There was this case where the customer said we did not assess the situation correctly. We didn’t know what to do. We went to a colleague and she taught us how to do the assessment. She was willing to help even though it hindered her own output. She was willing to put her work aside.