You Don't Need What We Know

We always have a problem getting Ops to attend a meeting. Once, we asked this person from Ops to attend a meeting to ask them how to handle a negligence case. This person asked for an email request. We sent, but later he called to say that his boss didn’t think it was necessary for him to attend as it couldn’t help.

Teacher

A former colleague taught me so much I still have his photo on my desk, even though he passed away a few years ago. People often get promoted on their technical expertise, not on their people handling and communication skills.