Handball

Our department opened in the early 80s and the staff who put in the VAX, network, electrics stayed around. Well they stayed until voluntary redundancies were offered 25 years later. So everybody who put in the systems went. "Corporate knowledge retention" was handballed to the KM team. We focused on a couple of staff with critical information. We interviewed them and took some notes. The exercise never took off because it was never properly resourced.