Who To Ask?

We do investigations before we put up recommendations. We need to know whether policies allow for this and that. We are not clear who we can ask. You wonder whom you should send queries to. Sometimes people have left and you’re not aware. We asked departments whom we should write to. Recently, I found out that the answer was given to us 2 years ago. For different policies, you have to write to different people and you have to remember who to write to.