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Stories about Experience and Expertise
Monday, December 14, 2009
Expertise Sidelined into Management
In the growth of my current organization (20 to 100 employees, over 6 months) we end up being pushed from being experts into management roles. We did not pay attention to expertise movement taking expertise out of circulation.
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Promoted into Unhappiness
Not Appreciated Until the Need Arises
Need Context to Locate the Right Expertise
When Self-Identification Didn't Work
Expertise Not Discovered Until Almost Too Late
If Important, it Gets Transferred
The Emperors Have No Clothes
Retirement Was a Gift
It's All Replaceable
Orphaned Technical Knowledge
Stories to Build Historical Context
Deliberate Forgetting, Memory Had to be Rebuilt
Expert by Training or Experience?
Not Recognising the Need to Manage Knowledge Work
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On Not Building Expertise
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From Expertise to FAQs
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Scientific Secrecy and Accessing Expertise
The Expertise Audit That Wasn't
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On Not Being Able to Validate Expertise
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Expertise Sidelined into Management
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Losing Access to Expertise in a Merger
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