Tuesday, July 20, 2010

Limited Transfer is Weak Transfer

Our old computer system needs improvement. There is lots of inhouse customisation. The guy who did it has quit. The reports generated by the system are useless. We have called the guy and he did teach one person how to run reports. That person taught another and then got transferred. Now the third person is running the reports. All this happened within 6 months. There is not very much documentation and only one channel to transfer learning.

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