Showing posts with label criticism. Show all posts
Showing posts with label criticism. Show all posts

Thursday, December 17, 2009

When Self-Identification Didn't Work

This was a project to build a master expertise database for an organization. The experts’ self-descriptions were not precise or systematic or standardized. Some people criticized others’ expertise. We tried to use a standard taxonomy but that failed. Some did not want their expertise advertised.

Sunday, February 15, 2009

A Day in the Life

Our new General Manager came from a different industry. In fact he was trained as an architect. He decided to do "a day in the life" of each staff member to understand what our jobs were. For example, he worked with the mailroom bloke. That boosted their self-esteem! But people still have a general resistance to showing what they do. They fear criticism.